Description
Any doc - every doc - that you deliver, it's only as useful as the requirements it satisfies. Typical requirements revolve around target audience, method of delivery, technical limitations. But after the doc is done, then come unexpected expectations.
Suddenly, your docs should not only make users happy, but also help your stakeholders achieve their aims - move up a career ladder, impress the boss, get a bigger paycheck.
The success of your docs depends on things you are never told. This talk is about reading your stakeholders and deducing the ultimate requirements.