Description
Our team has the classic documentation problem--a huge backlog of work and not enough writers. Enter the documentation internship program, which connected us with junior and aspiring technical writers and got us headcount fast.
This talk will teach you how we recruited, interviewed, and hired inexperienced writers, and taught them the basics of technical writing… all without damaging our velocity.
I’ll focus specifically on how our job pitch got us applicants from a wide array of backgrounds, from screenwriters to college students, how we made sense of the answers we got through an unpredictable set of interviews, and how we onboarded writers with strong skills and aptitude, but no real-world experience.